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We Grow 6, 7 and 8 figure Ecom Brands Through Retention & Lifecycle Systems

Increase your brand's MRR by $50k-300k in 60-90 Days & ONLY pay us a percentage of the profits with an ever-evolving automated email & SMS strategy tailored to your business.


What our clients say about us

Tu-Hien Le
CEO BeauGen

"If you are also looking for an email marketing team that will always go the extra mile, always be super responsive and organized, and very easy to work with and collaborative, I definitely recommend that you reach out to Nicolas and his team because you won't be disappointed."

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Sam Culkins
Co-Founder Culk

"We are now consistently generating revenue attributed to email, which is great because our revenue attributed to email was very insignificant prior to working with Nicolas."

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Elina Furman
CEO Kahlmi

"I started working with Nicolas and his team about 2 months ago, and he's really transformed my business and email strategy [...] he figured out the wording, tone, and messaging of my brand."

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Alex Mill
Head of Global E-commerce Baabuk

"We've seen a positive increase in pretty much every measurable stat that we look at in email marketing. Our deliverability rate is currently the best that it's ever been. We are seeing positive increases in our open rates and click rates and our conversions from email marketing are also positively trending."

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Elad Erdan
CEO MAYU Water

"When we started to work together about four months ago, we had a very ambitious goal of doubling the sales that are attributed to email marketing. Today I'm happy to say almost before the end of 2022 that not only we doubled it but with tripled it"

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Alex Savva
CEO PharmaFreak

"Nicolas and his team delivered. They delivered with quick responses and they delivered what they said they were going to deliver"

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Gudrun Wurm
CEO Little Butterfly London

"He set up a complete strategy, including all the flows, and it's been great. He's super reliable and our numbers have gone up"

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Chris Sherwin
CEO 3 Cops Talk

"Nick knocked it out of the park for us. The best. Always in communication with you, he'll always tell you what's going on and includes you in their strategy."

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15M+

Returns From Email

50+

Happy Partners

14 Months

Client Retention Rate

1

Incredible Team

How We Can Help You

We live and breath loyalty and retention.

Laya is an ecommerce business solely focused on creating profitable channels for ecommerce brands via retention-based tactics.We create email marketingSMS campaigns that drive engagement, conversations, and most importantly revenue. We achieve by implementing a retention program that: captures qualified contacts, nurtures them to first purchase, and accelerates lifetime value in 60-90 day payback windows.

If your brand has taken a hit due to Apple's privacy changes to tracking, we can help you. We take brands that are experiencing inconsistent sales, stale growth and have tried absolutely everything but have nothing to show for it, and help them drive 30%+ of revenue with email & SMS... turning them into dollar spitting ATMs.Laya is a retention-based agency by Millennials who don’t care about appearances or vanity metrics. We only care about… yes, you guessed it, tangible results for our clients. "The best marketing is a happy customer".

(And Get A Free Klaviyo Audit!)

Our Process To Killer Results

1. Auditing & Onboarding

We thoroughly analyze your current email data to develop a strategic plan, including clear KPIs to track and specific timelines for achieving them.Our onboarding is quick and efficient—after signing, we typically launch the first campaign within 72 hours, maximizing efficiency. Most agencies take nearly a month just to have the first few flows ready...

2. Automation Implementation & Campaign Mapping

Unlike many agencies that focus on flows before campaigns, we accelerate results by working on both simultaneously.We create tailored email flows for each stage of your customer lifecycle while also delivering engaging, one-time emails designed to boost engagement and drive significant revenue.

3. Long-Term Growth, Optimization, and Retention

After getting the account to a solid foundation, we consistently generate fresh content and run split tests on flows to drive long-term performance improvements.By continuously testing different variables and measuring results, we unlock true lifetime customer value and accelerate your growth into hyperdrive.

The Proof is In the Pudding

Discover Our Tutorials

Who We've Worked With

We help our clients build brands that nurture, convert & retain customers.


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